Inovasi Google Sites Sebagai Media Pemasaran Usaha Mikro Kecil Dan Menengah Studi Kasus Pada Bouquet Bunga

Amril Samosir1* Rizki Agung Wibowo2
(1) Universitas Malahayati Bandar Lampung
(2) Universitas Malahayati Bandar Lampung
(*) Corresponding Author

Abstract

Penerapan website sebagai strategi pemasaran efektif bagi UMKM, termasuk bisnis Filo Bouquet di sektor florist, untuk meningkatkan daya saing dan memperluas pasar. Studi ini mencakup analisis kebutuhan, perancangan website responsif dengan fitur katalog produk, pemesanan online, dan pembayaran digital. Hasil evaluasi menunjukkan peningkatan kunjungan 180%, konversi 25%, dan penjualan 35%, dengan kepuasan pelanggan mencapai 82%. Meski demikian, tantangan terkait optimasi kecepatan, pengembangan fitur, dan promosi digital masih perlu diperbaiki. Rekomendasi mencakup optimasi teknologi, penambahan fitur pelacakan pesanan, dan penguatan promosi digital untuk pertumbuhan berkelanjutan

Keywords

Pemasaran Digital; Teknologi; UMKM; Website

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DOI: https://doi.org/10.53514/ir.v9i1.620

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